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How can we help?

Get support for uploads, purchases, your artist profile, or anything else. Our team typically replies within 1-2 business days.

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JPG, PNG, WebP, PDF, DOCX, MP3 or MP4 · up to 25MB each · max 5 files

By submitting, you agree to be contacted by the M.A.D. support team at the email address you provide.

Where is my submission?

Use the Track my submission page with the reference ID from your upload receipt. It updates in real time.

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Where is my support ticket?

Every ticket gets a ticket ID by email. Enter it with your email address on the ticket tracker to see live status.

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When do I get paid?

Instantly. Your 70% of every $0.99 download is sent to your connected bank account at the moment of the sale.

Can I update my artist profile?

Sign in and visit your Artist Studio to upload videos, manage tracks, and edit your profile details.

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Direct support

Prefer email? Reach us at

musicsupport@madinthefield.com

The M.A.D. Music Community

Where Talent Meets Opportunity